1. Delivery and production times 1 to 3 weeks. We will contact you to advise you of the exact production week.
2. Pickup is by appointment only. Our factory is located at 1145 Ave. Laplace in Laval.
3. Your order It is important that you verify your order to avoid delays. We cannot be held responsible for this.
4. Returns & Refunds You can return or exchange any item in its original condition (unmodified or damaged) or defective, within 30 days following the date of receipt of the merchandise.

* A 10% return fee is applicable on products manufactured at our factory and 15% if the product is manufactured by one of our suppliers. Ex: cabinet handle

* Merchandise marked "final sale", "as is", "counters" cannot be returned or exchanged.

If in the event that the merchandise is damaged by kwizine in stock, we will only offer a replacement.

Merchandise Damaged items cannot be replaced free of charge and no compensation will be granted to you.

After-sales We offer a 5-year limited warranty.